Terms of Service

• Dogs must be up-to-date on vaccinations and on flea/tick prevention.
• Dogs must be non-aggressive toward humans.
• Dogs under 12 months old are not accepted unless they have prior experience completing multi-mile hikes and are approved.
• Any history of reactivity, aggression, or behavioral concerns must be disclosed.

• Maximum of 3 dogs from the same household per group hike.
• Dogs that are reactive, not dog-social, or require special handling must book private hikes.
• We reserve the right to remove a dog from the group hike if safety requires.

• Dogs will be transported safely via crate or secured restraint system.
• Owners must provide a properly fitted harness or collar and a standard leash (no retractable leashes).
• Pickup/drop-off windows will be provided, not exact times unless otherwise agreed.

• Most hikes are typically 3 miles or less, depending on dog fitness level, weather conditions, terrain, and time.
• The duration, distance, and structure of each hike are at our sole discretion based on safety and the dog's condition.
• We reserve the right to shorten, modify, or cancel a hike at any time for safety reasons.

• Dogs remain leashed at all times.

• Hikes may be shortened, modified, or canceled due to extreme heat or cold, or severe weather conditions.
• Alternate services may be offered when appropriate.

• Dogs displaying aggression or unsafe/disruptive behavior may be removed from group hikes immediately.
• Continued issues may result in service suspension or a requirement to book private hikes.

• We are pet first aid certified and carry pet first aid supplies at all times.
• In the event of illness or injury, we will seek veterinary care immediately if necessary and make every effort to contact the owner prior to treatment.
• If the owner's primary veterinarian is unavailable, we are authorized to transport the dog to the nearest available emergency veterinary clinic.
• The owner is responsible for all veterinary costs incurred.
• By agreeing to our terms, the owner authorizes emergency medical treatment.

After each hike, owners will receive:

• Photos from the trail
• GPS tracking summary
• Brief report covering behavior, distance, and notes

• When authorized to pick up with no owner present, the owner agrees to provide safe access via key, lockbox, or instructions.
• We are not responsible for issues arising from faulty entry instructions.

• Dogs may return dirty or wet due to trail conditions.
• If a hose is available at the home, we will rinse off mud and debris and reduce excessive wetness before returning the dog inside.
• Dogs may still be slightly damp upon return.

• Payment is due at time of booking.
• Full refund available up to 24 hours prior to appointment.
• 50% refund for cancellations less than 24 hours from appointment.